Services

1. Community Support & Case Management

Following acceptance through our intake track, individuals are formally matched with a dedicated Client Service Coordinator (CSC). We implement an intensive Community Health Assessment (CHA) to build a realistic, protective care plan. The CSC guides the client through practical skill development, including:

• Organizing, planning, and filing complex documentation for critical assistance services (including ODSP, CPP Disability, Ontario Works, and Rent-Geared-to-Income supportive housing frameworks).
• Directly collaborating with primary physicians, psychiatrists, and specialized therapists to unify the client’s care loop.
• Securing stable housing assets, managing local food security connections, and setting up daily independent living goals.

2. ABI Day Services (A Place to Connect and Grow)

Our Day Services offer a structured, therapeutic, and deeply social environment to break the dangerous isolation cycles associated with ABI. Led by professional Therapeutic Recreation specialists, facilitators, and trained volunteers, the track includes:

• Monthly Activity Calendars: Built out with cognitive stimulation exercises, structured community group outings, woodworking, and expressive arts.
• Modified Programming: Every single activity is meticulously adapted to match the specific physical restrictions and cognitive comfort thresholds of the individual client.
• Locations & Access: Peterborough Area (Open 5 days a week, hosting our complex care tracks); City of Kawartha Lakes (Open 1 day a week for rural regional access).

3. Co-ordinated Care Café (CC Café)

The CC Café is an intentionally designed, specialized program addressing the highly complex intersection of an Acquired Brain Injury paired with secondary challenges like severe mental health issues, trauma, or active substance addictions. Rather than trying to force a one-size-fits-all model, we provide a wrap-around network. We bring community mental health supports, legal navigators, housing workers, and primary healthcare options directly to the client in a single safe space, preventing vulnerable individuals from falling through structural institutional cracks.

4. Peer Support Program

Operated in strict conjunction with OBIA, this program connects individuals living with an ABI (Partners) with trained, thoroughly vetted volunteers (Mentors) who have successfully navigated their own brain injury journeys. This mentoring occurs flexibly over phone calls, secure video lines, or emails, allowing individuals in highly remote sections of our four counties to access judgment-free, lived-experience wisdom.

5. System Navigation & Advocacy

When systemic hurdles within the broader medical or insurance networks stall rehabilitation, our System Navigator steps in. We analyze gaps across the Central East Health Network, assist families with high-stress transitional planning (such as moving from an acute hospital trauma bed back to a rural home), and provide collaborative problem-solving strategies to eliminate barriers to care.